Student Information

Our adult education programs are designed to provide you with skills you can use to help you find work, take on further study, or simply communicate more easily with other people in the community including businesses, schools and government departments.

After completing the courses, you will feel more confident in communicating in English, and we can also help improve your numeracy, which means your ability to understand and work with numbers. This is particularly important when seeking work.

Comm Unity Plus Services Ltd (commUnity+) is a Registered Training Organisation (RTO) and a Learn Local education services provider.

Education services include:

  • Skills for Education and Employment (SEE) program
  • Skills First Program subsidised courses -
  1. Certificates in English as an Additional Language (EAL)
  2. Certificates in General Education for Adults (CGEA) 
  3. CPP 20617 Certificate II in Cleaning.
  • Adult Community and Further Education (ACFE) programs
  • Adult Migrant English Program (AMEP)

General Student Information

For general student information including the following, please read the Student Handbook which covers the following topics.

  • Enrolment Processes
  • Credit Transfer (CT)
  • Recognition of Prior Learning (RPL)
  • Attendance
  • Classroom rules
  • Assessment
  • Privacy and Confidentiality
  • Feedback
  • Complaints and Appeals
  • Safety
  • Student Services

How to enrol in Skills for Education and Employment (SEE) Program

  1. Find out if you are eligible
  2. Visit your local Centrelink office or, if Centrelink have already placed you with a jobactive provider, please visit your provider. 
  3. Your jobactive provider will make an appointment for an assessment with us at commUnity+
  4. You will meet with one of our qualified assessors, who will discuss your employment and learning goals, as well as assess your reading, writing and oral communication skills. 
  5. You will be enrolled in the appropriate class. 

Contact us to find out more – (03) 8312 2030.

How to enrol in Skills First Program

To enrol in any of the qualifications subsidised under Skills First Program, please contact the office on (03) 8312 2030. An interview will be scheduled and your needs will be discussed with a qualified pre-training assessor.

Comm Unity Plus Services, (TOID No: 3755) is a contracted provider of Victorian Government subsidised training. 

Are you eligible for a government subsidised training? You can check by using the interactive Victorian Skills Gateway Eligibility Indicator or visit the Victorian Training Guarantee website for further information on your funding eligibility.


Eligibility criteria for Skills First Program

To be eligible for Skills First Program subsidy, you must meet all the eligibility criteria, which includes location, citizenship, age and education history, as outlined below.


Location and citizenship

You must be physically present in Victoria for all of your studies.

You must also be either:

  • an Australian citizen, or
  • an Australian Permanent Resident (holder of a permanent visa), or
  • a New Zealand citizen, or
  • referred by a special initiative. See: Special Initiatives


Education history

If you are 20 years of age or over as at 1 January in this year, you must:

  • apply for a qualification higher than the qualification you have already completed (except if you are applying for qualitification/s listed on the Foundation Skills List],  or
  • have obtained higher qualifications overseas that have not been formally assessed for Australian Qualifications Framework (AQF) equivalency.

You must not:

  • have started, or be due to start, more than two (2) programs in a government subsidised place in the same calendar year, and
  • currently enrolled in two (2) or more programs in government subsidised places at the same time, and
  • have, in your lifetime, started two (2) or more programs in a government subsidised place at the same AQF level (except if you are applying for qualitification/s listed on the Foundation Skills List] , and
  • currently enrolled in secondary school. This includes students enrolled in any government, non-government, independent, catholic or home school. School-based apprentices and trainees are exempt from this criteria.


Criteria for Foundation Skills list courses

You must:   

  • meet the location and citizenship criteria, and
  • meet the education history criteria.

You must not:

  • hold in Diploma level or higher qualification issued by an Australian provider, or
  • are enrolled in the Commonwealth Government’s Skills for Education and Employment (SEE) program.



How to enrol in short, pre-accredited ACFE courses

To enrol in a short pre-accredited course that is funded by Adult Community and Further Education (ACFE) or Fee for Service, you can phone (03) 8312 2030 for course details and enrolments.

The ACFE courses are supported by the Victorian Government.


View and download the ACFE 2017 brochure for more details.

Course Fees

For information about commUnity+ course fees for nationally accredited Certificate courses refer to Fees and Refund Policy.

The published student tuition fees may be subject to change depending on the individual circumstances at enrolment.







Students who withdraw from a training program must notify commUnity+ by written notice (letter, email, fax) at the soonest opportunity. Once commUnity+ receives written notice, the following refund policy will apply:

  • If a student withdraws from VTG subsidised training at any time up until 4 weeks after the commencement date of the course, commUnity+ will refund the tuition fees paid.
  • Where materials have been supplied for a course and a student withdraws, no refund of the Materials Fee will be given.
  • No refund is available where a student withdraws from VTG subsidised training at any time after 4 weeks after their course commencement date.
  • In the circumstances where commUnity+ does not receive notification of withdrawal the date used will be recorded as the fourth consecutive missed class without notice of withdrawal.
  • A full refund of fees will be given when:
    • commUnity+ cancels the course due to participant numbers or RTO closure; or
    • the participant’s application for enrolment is not accepted; or
    • the participant advises commUnity+ prior to class commencement that they are cancelling their enrolment from the course.

NOTE: Full Fee Paying students are not eligible for a refund of the fees associated with undertaking a Pre-Training Review assessment

Partial refunds will be given where the student has paid the full fee and then provides evidence of a Health Care Card within 5 working days of the course commencing.

In these instances, commUnity+ will refund the difference between full fees and concession fees.

commUnity+ retains the right to grant refunds in other circumstances as it sees fit.

Student Support Services

commUnity+ Services offers a range of student support services that clients are able to access internally as well as externally.

ServiceNameContact Number
Legal Services Brimbank Melton community Legal Centre 8312 2020
  Victoria Legal Aid (Sunshine Office) 9300 5333
Victoria Legal Aid (Legal Helpline) 1300 792 387
Tenants Union of Victoria 9416 2577
Job Watch 9662 1933
Refugee and Migrant Legal Service 9413 0100
Family Services Violence – Women’s Domestic Crisis Line 9322 3555
  West CASA 9687 5811
Housing – Salvation Army Supported Housing (SASH) 9312 3544
Family – commUnity+ Services, Family Programs (Deer Park) 9363 1811
Men’s Referral Service 1300 766 491
Women’s Health West (WHW) 9689 9588
Women’s Information and Referral Exchange (WIRE) 9348 9416
Occupational Health and Safety commUnity+ Services
  • First Aid
  • Prayer Rooms
  • Bilingual staff
8312 1411
Careers Counselling Djerriwarrh community Health Centre 9747 7600


A number of policies govern the delivery of, and student attendance at, our education programs. The policies below are specific to our education programs and all students should read them and become familiar with them.

  • Access and Equity
  • Advertising and Marketing
  • Assessment
  • Assessment Validation
  • Child Safety
  • Comments, Suggestions, or Compliments
  • Complaints and Appeals
  • Credit Transfer and Recognition of Prior Learning
  • Fees and Refunds
  • Guarantee of Training
  • Plagiarism and Cheating

For other policies that apply to all commUnity+ activities, please see Policies & resources.