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About Children’s Contact Service

The workers at the CCS were always welcoming and accommodating to changes required. My sons enjoyed coming and spending their time with their father there, it has been a good bond and trust-building space. Thank you to all of the lovely CCS team.

Thank you to the CCS team. They have helped me re-establish a relationship with my one-year-old son. Following the supervised visits, I am now able to bring my son home. I am very grateful for the support for me and my son.

The CCS staff are all extremely helpful and great with my children during a difficult situation for myself and they are highly accommodating. They have made me and the children feel totally welcomed and cared for.

I am so glad to reconnect with my son through the CCS. I can see my little man gets happier and happier every time he comes to see me. I really appreciate all the help I get from commUnity+.

I had an amazing experience with the commUnity+ team. Every staff member was professional, empathetic, and diligent with the service.

Children’s Contact Service (CCS) offers onsite and virtual supervised visits where children can meet their parent in a safe and child-focused environment. We also offer a changeover service where we facilitate the transition of the child from one parent to another to prevent the child being exposed to conflict between the parents.

commUnity+ operates three CCS locations across Melbourne’s North and West, situated in Deer Park, Brunswick West, and a newly established service in Glenroy.

Parental separation can be a very difficult time for families and can be highly detrimental to the health and wellbeing of children who are exposed to high-conflict situations. Our aim is to advance the best interests of children through child-focused, best-practice service delivery. The children’s safety and wellbeing is always the first priority for staff, who remain neutral in situations of parental conflict.

Funding for the program is administered by the Department of Social Services as a sub-program of Family Law Services. under the Families and Children Activity, Families and Communities Programme. For more information, go to the Department website or visit the Family Relationships website.

commUnity+ CCS is a member of FRSA (Family & Relationship Services Australia). For more information, go to www.frsa.org.au. commUnity+ CCS is also a member of ACCSA (The Australian Children’s Contact Services Association). For more information, go to www.accsa.org.au.